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Guest Service in the Hospitality Industry

Item: 1155153   Model: 9781118071809
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  • Author Name: Paul J. Bagdan
  • No of Pages: 320 Pages
  • Publisher: Wiley

Guest Service in the Hospitality Industry by Paul J. Bagdan - Explains major areas of the hospitality industry

Guest Service in the Hospitality Industry by Paul J. Bagdan debunks myths about customer service. It further discusses major areas of the hospitality industry where delivering quality customer service is essential.

  • Author Name: Paul J. Bagdan
  • No of Pages: 320 Pages
  • Publisher: Wiley
  • Publishing Date: November 06, 2012
  • Language: English
  • ISBN -10: 1118071808
  • ISBN -13: 978-1118071809
  • Edition: 1

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