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Plantronics® Y Adapter training cable is designed to use with Plantronics® amplifiers and H-series headsets that has a quick disconnect on it.
Make it easy for trainers to monitor agent calls with the Plantronics adapter training cable. You can use this cable with H-series headsets and Plantronics amplifiers that feature a quick disconnect. The 27019-03 features Y-Connector that allows two headsets to function seamlessly off one adapter or amplifier. With this cable, your trainers and supervisors can conduct educational training with a simple connection. Only one headset can use a live microphone at a time, and the supervisor can use a red toggle switch to choose between the two headsets.
Use this Plantronics adapter training cable to hook up two headsets to one adapter or amplifier, to enable a trainer to listen while an employee takes calls. The employee receives valuable one-on-one training, improving performance and ensuring that they follow proper procedures.
Switch the Live Microphone
Flip the red toggle switch on this Plantronics adapter training cable to switch the live microphone and enable a trainer to jump onto a call if the caller needs additional assistance. Since only one microphone is live at any time, this adapter cable lets the trainer help an employee during a call without the caller's awareness.
Easy to Use
Set up this Plantronics adapter training cable by plugging it into the adapter or amplifier and then connect the two headsets. This quick and easy set-up lets trainers quickly make the connection between calls if immediate training is needed.
Office Phone Accessory TypeCords
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